Milestone VMS: Transforming Video Technology for Security, Efficiency, and Sustainability

CXOToday has engaged in an an exclusive interview with Alvin Chia, Milestone System

1. How is Milestone VMS leveraging data-driven video technology to go beyond traditional security applications and drive business efficiency?

Milestone’s Video Management Software (VMS) integrates advanced video analytics and AI to transform video data into tools for operational efficiency. For example, XProtect VMS helps enable businesses to automate workflows, reduce manual monitoring, and enhance decision-making. AI-powered analytics can detect abnormal behaviors, optimize operations, and ensure workplace safety.

Milestone’s innovations extend to life-saving applications, such as detecting drowning risks in water settings, showcasing how video technology can prevent accidents and improve business outcomes.

2. What are some unique ways video analytics can improve environmental monitoring and equipment safety?

Milestone’s video analytics enhance safety and monitoring in sectors like data centers, airports, and smart cities by:

• Environmental Monitoring: Video systems integrated with sensors track air quality, temperature, and humidity to ensure optimal operating conditions. For example, monitoring cooling systems in data centers prevents costly failures.
• Preventative Safety: Detecting anomalies like equipment malfunctions or unauthorized access helps address issues before escalation. In smart cities, hazards like fire or flooding are identified early.
• Operational Efficiency: Analytics optimize workflows and reduce downtime by detecting irregularities in vehicle movements or workplace behaviors.

3. With India’s rapid digitalization and emergence as the largest consumer of internet services by 2028, how does Milestone plan to support the growth of data centers in the region?

Milestone is bolstering India’s data center ecosystem with innovations showcased at its new Bengaluru Experience Center. Solutions like Arcules, a cloud-based platform, support scalable, multi-site operations with minimal IT infrastructure. These technologies improve security, streamline processes, and enable real-time monitoring.

Aligned with the “Viksit Bharat 2047” initiative, Milestone supports infrastructure development through advanced analytics, heatmapping, and solutions tailored to manage large-scale data facilities efficiently.

4. How do Milestone VMS solutions address compliance and sustainability challenges in India’s expanding data center ecosystem?

Milestone tackles these challenges by:

• Sustainability: AI-driven analytics optimize power usage and cooling systems to reduce energy consumption and support green initiatives.
• Compliance: Flexible VMS solutions meet stringent global and local standards while enhancing monitoring for security and operational reliability.
• Innovation: Collaborating with industry leaders on technologies like hydrogen fuel cells helps reduce the carbon footprint of data centers, aligning with India’s sustainability goals.

5. How does Milestone VMS align with India’s Viksit Bharat 2047 goals, particularly in building plug-and-play business parks and transit-oriented developments?

Milestone supports India’s development through scalable, cloud-based VMS solutions like Milestone Arcules, designed for seamless deployment in large infrastructure projects. These systems enhance operational efficiency, security, and data-driven decision-making for interconnected business and transit ecosystems.

By focusing on AI-powered analytics, automation, and real-time incident reporting, Milestone contributes to sustainable urban and industrial growth, aligning with the initiative’s goals.

6. How does Milestone’s technology help global businesses meet compliance standards when entering the Indian market?

Milestone’s solutions address compliance challenges by:

• Data Sovereignty: Platforms like Milestone Arcules enable secure, local data storage to comply with Indian data protection laws.
• Security Standards: Features such as encryption, authentication, and integration with compliance tools ensure adherence to Indian regulations.
• Customizable Systems: Open-platform VMS solutions are adaptable for sector-specific needs, including fire safety and environmental monitoring.

7. What role will the new Experience Center and Bengaluru office play in supporting India’s digital and urban development?

The Bengaluru Experience Center showcases AI-driven video technologies for smart cities, industrial automation, and public safety. Stakeholders can explore advanced solutions such as heatmapping, transportation analytics, and Milestone Kite’s scalable cloud-based VMS.

By addressing critical needs in urban development, public safety, and industrial efficiency, the center supports India’s Viksit Bharat 2047 initiative and reinforces Milestone’s commitment to sustainable innovation.

8. How does Milestone plan to foster innovation in India while staying competitive in the APAC market?

Milestone fosters innovation through:

• Experience Center: Demonstrating cutting-edge solutions for data centers, manufacturing, and public safety.
• Scalable Solutions: Cloud-based tools like Milestones Arcules reduce costs and simplify implementation for businesses.
• National Alignment: Technologies aligned with India’s development goals in smart cities and industrial automation.
• Partnerships: Collaborating with local and global stakeholders to tailor solutions for the Indian market while leveraging local talent for innovation.

9. Can you share specific examples or success stories where Milestone technology has made Indian cities more livable and efficient?

Milestone’s VMS solutions enhance urban efficiency by:

• Smart Cities: Integrating with IoT to improve traffic management, pollution monitoring, and public services.
• Public Transportation: Enhancing security and streamlining operations in transit hubs.
• Airports and Retail: Improving surveillance and operational efficiency for better customer experiences.

10. What are Milestone’s key focus areas in India over the next five years, particularly in terms of innovation and market expansion?

Milestone’s priorities include advancing AI-driven technologies for sectors like smart cities, healthcare, and manufacturing. The company aims to expand its market presence, strengthen partnerships, and contribute to sustainable urban infrastructure aligned with India’s “Viksit Bharat 2047” vision.

11. Beyond the Bengaluru office and Experience Center, does Milestone have plans for further investments in India?

Milestone plans to expand its presence in India by partnering with academic and industrial stakeholders to drive innovation in AI, IoT, and video analytics. These efforts aim to support India’s rapid urbanization and establish the country as a hub for secure, sustainable, and advanced technology solutions.