Interviews

The Job Replacement Fear: How AI is Changing the Business Management Landscape and Student Career Prospects

CXOToday has engaged in an exclusive interview withProf. Daviender Narang, Director, Jaipuria Institute of Management, Indirapuram, Ghaziabad

 

  1. How are business management students rethinking their career aspirations due to AI automation?

The students have witnessed the journey of transition, the tasks being done manually to complete automation. Ais impact on career aspirations has been profound. Business management students increasingly aspire to attain positions where strategic thinking, creativity, and problem-solving take precedence over repetitive tasks. For instance, roles that emphasize data-driven decision-making, innovation, and ethical considerations in AI use are becoming more appealing. This shift also propels students to consider careers in interdisciplinary fields, such as AI ethics, digital strategy, and innovation management, where they can leverage both management skills and technological insights.

 

  1. To what extent are AI-powered tools replacing traditional business management roles?

The traditional management roles have significantly changed. AI-powered tools are advancing at an impressive rate. Functions such as data analysis, customer service, and even decision-making processes are now partially automated in many businesses. For instance, tools like predictive analytics streamline data-driven insights, while chatbots enhance customer interactions. Consequently, some conventional roles, particularly those focused on repetitive or administrative tasks, are at risk of being phased out. However, AI is not fully replacing human oversight in most cases; rather, it’s transforming roles to demand higher-order skills such as strategic planning, leadership, and ethical judgment.

 

  1. How are business schools evolving their curricula to address the AI-driven job market?

To prepare students for an AI-driven market, business schools are adapting their curricula, emphasizing both technical skills and soft skills relevant to the future landscape. Courses on data analytics, AI ethics, and digital transformation are being incorporated into traditional business programs. For example, programs now frequently cover topics such as machine learning applications, AI in marketing, and the ethical implications of AI. This integrated approach aims to equip students with the knowledge to work alongside AI systems, enabling them to leverage AI insights while maintaining human-centered perspectives in decision-making. Ethical decision making skills are also indispensable in the current paradigm and students must be trained on these skills also.

 

  1. What are the benefits and drawbacks of AI augmentation in business management for students?

AI presents notable advantages in business management, such as enhanced productivity, reduced error rates, and valuable predictive insights. Students entering the workforce with AI knowledge can drive more efficient operations, innovate in decision-making processes, and contribute to data-informed strategies. However, the drawbacks of AI augmentation include potential job displacement and the need for continuous upskilling. For students, this means they must commit to lifelong learning to stay competitive, especially as AI technologies evolve rapidly. Additionally, there are ethical considerations; reliance on AI can lead to reduced human agency and possible biases in automated decisions, posing challenges for future managers.

 

  1. What role can educators, policymakers, and industry leaders play in mitigating AI automation’s impact on business management students’ career prospects?

Educators, policymakers, and industry leaders play a critical role in helping students navigate the AI-transformed landscape. Educators can integrate AI concepts into business management courses, teaching students not only how AI operates but also how it can be ethically applied. Policymakers, on the other hand, have the responsibility to ensure fair labor practices, supporting policies that safeguard jobs while promoting AI integration. Industry leaders can offer practical training, internships, and mentorship opportunities, providing students with hands-on experiences that build AI-related competencies. By fostering collaboration between educational institutions, government bodies, and industry players, a supportive ecosystem for AI adaptation can be created, ensuring students have viable career paths.

 

  1. What skills are most critical for business management students to develop in an AI-driven job market?

In an AI-dominated environment, certain skills become indispensable for business management students. Analytical skills are paramount, as interpreting and acting upon data is central to AI utilization. Technical knowledge of AI and data tools, such as proficiency in data visualization software, machine learning basics, and data ethics, also becomes essential. Soft skills like adaptability, ethical decision-making, and leadership take on new importance, as these are areas where human strengths complement AI’s capabilities. Additionally, cross-disciplinary skills, combining business acumen with basic programming or data science knowledge, can give students a significant advantage in the job market.

 

  1. How can students effectively integrate AI tools into their future careers?

For students aiming to integrate AI tools effectively into their careers, a proactive approach is essential. Familiarity with AI-powered software used in their chosen industries can provide an edge. Business students should focus on understanding how AI tools can augment decision-making and optimize processes. Engaging in AI-focused projects, internships, and case studies during their academic careers also offers valuable insights into real-world applications. Staying informed about AI trends and continuous upskilling through online courses or certifications can ensure students remain relevant in a rapidly changing environment. By building expertise in both AI tools and their application within business contexts, students can maximize the value they bring to future employers.