Press Release

Prodapt launches BoltSpeed, a BSS solution for fibre service providers

Cloud-native solution combines SaaS platforms for converged service delivery and seamless integration to help businesses go to market faster

Mumbai, India, April 21, 2023: Prodapt, the largest and fastest-growing player in the Connectedness industry, today announced the launch of BoltSpeed, a business support system solution that brings together industry-leading SaaS products like Salesforce Communications Cloud, Aria, and MuleSoft to offer a one-stop managed services platform for service providers.

In the fast-paced digital era, fibre businesses are being tied up by elaborate licensing arrangements and long implementation cycles for their software needs. The need to engage with multiple vendors, tackle difficult integrations, and sift through siloed data have made it a complicated journey for businesses aiming to provide a delightful, omnichannel customer experience.

With pre-configured tools and capabilities bundled together, BoltSpeed eliminates multi-vendor hassle, and provides simplified and converged solution delivery for all software needs, including licensing, implementation, and support.

“Fibre service providers are navigating an evolving terrain marked by heightened competition and strong need for comprehensive solutioning. BoltSpeed combines the best of SaaS platforms for CRM, billing, and integrations for a simple and robust solution to support scale and growth, reduce costs, and accelerate into a connected future,” Smita Katariya, Global Head – BSS Practice, Prodapt.

BoltSpeed comes with TMF-compliant integration standards, enabling operators to scale up from the beginning. Operators can now switch from Capex-heavy solutions to a unique Pay-as-you-Go Opex model. By managing their entire BSS operations in one place, operators can reduce time to market for new product releases and achieve a higher return on investment.

“As global fibre network rollouts accelerate, fibre service providers need a dedicated SaaS BSS solution to streamline order-to-cash processes,” said Brendan O’Brien, Chief Innovation Officer at Aria Systems. “We are proud to be part of Prodapt’s BoltSpeed vision and to provide the Aria Billing Cloud as part of a comprehensive managed service with best-of-breed components.”

BoltSpeed provides rich insights on the entire customer journey, helping businesses shorten their integration time and offer connected customer experiences.

“Service providers are under more pressure than ever to find ways to create exceptional customer experiences while reducing onboarding and operational costs,” said David Fan, VP & GM of Communications Products at Salesforce. “Solutions like Prodapt’s new BoltSpeed help service providers get the most from Salesforce Communications Cloud and MuleSoft to provide connected and personalized experiences for their customers.”

 

About Prodapt

Prodapt is the largest and fastest-growing specialized player in the Connectedness industry. With its singular focus on the domain, Prodapt has built deep expertise in the most transformative technologies that connect our world.

Prodapt is a trusted partner for enterprises across all layers of the Connectedness vertical. We design, configure, and operate solutions across their digital landscape, network infrastructure, and business operations – and craft experiences that delight their customers.

Today, our clients connect 1.1 billion people and 5.4 billion devices, and are among the largest telecom, media, and internet firms in the world. Prodapt works with Meta, Google, Amazon, AT&T, Verizon, Vodafone, Liberty Global, Liberty Latin America, Claro, Lumen, Windstream, Rogers, Telus, KPN, Virgin Media, British Telecom, Deutsche Telekom, Cisco, Adtran, Samsung, and many more.

A “Great Place To Work® Certified™” company, Prodapt employs over 6,000 technology and domain experts in 30+ countries across North America, Latin America, Europe, Africa, and Asia. Prodapt is part of the 128-year-old business conglomerate The Jhaver Group, which employs over 30,000 people across 80+ locations globally.

 

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