TCS Signs Five-Year Deal with Telenor Denmark to Deliver IT Infrastructure Services

The extended partnership will see TCS manage the telecom operator’s IT infrastructure with an automation-first delivery approach

Tata Consultancy Services (TCS) (BSE: 532540, NSE: TCS) a leading IT services, consulting, business solutions and outsourcing firm, has extended its partnership with Telenor Denmark (TnDK), the second largest mobile operator in the Danish market, to provide ITIS managed services, handling TnDK’s IT infrastructure from its delivery centre in Europe over the next five years.

Over the past six years, TCS has deployed its Machine First Delivery Model to modernize the IT infrastructure of TnDK, which serves over 1.6 million subscribers. Extending this partnership, TCS’ cutting-edge automation technologies will continue to deliver significant operational cost reductions and improved IT infrastructure.

Louise Haurum, Chief Technology Officer, Telenor Denmark, said, “Our partnership with TCS has been an important factor in driving innovation and ensuring resilience in our IT infrastructure. By continuing our collaboration, we are confident that TCS will continue to deliver the strategic insights and technological expertise required to navigate the complexities of our evolving business environment.”

The key highlight of this partnership is the assurance of uninterrupted business continuity with zero impact on operations. TCS will leverage its extensive experience managing TnDK’s infrastructure to enhance digital assets, including advanced automation solutions. This will further optimize TnDK’s operations and enhance user experiences.

Martin Ravn, Head of Network and Infrastructure, Telenor, said “We are pleased to extend our partnership with TCS to overcome the complex challenges in managing IT infrastructure. TCS proximity delivery centre in Europe is the perfect delivery model to cater our present and future business needs.”

Akhilesh Tiwari, President, Communications, Media and Information Services (CMI), TCS, said, “TCS is a trusted partner of Telenor Denmark for the past six years. This extended partnership strengthens our strategic relationship with Telenor and highlights our commitment to delivering secure, managed services. Using our proximity delivery centre capabilities in Europe, we will support Telenor Denmark in achieving operational delivery excellence.”

TCS has established itself as a leader in the CMI Services industry over the past 25-plus years and is engaged with over 160 telecom companies across the globe. With more than 35,000 dedicated resources worldwide, TCS serves five of the top 10 global telecom operators, four of the top six European operators and six of the top seven North American operators. Its capabilities in the industry include digital transformation, API-fication, cloud services, network services, infrastructure services, automation, agile/DevOps, data and analytics.

Vikram Sharma, Country Head – Denmark, TCS, said, “Telenor is one of Denmark’s largest telecom companies helping to connect people and businesses easy and securely. Communication is a key critical infrastructure, and we are proud to have been trusted by Telenor Denmark over the next five years to ensure a resilient and automated IT environment.”

This deal consolidates TCS’ position as a trusted transformation partner in the Nordics, where it has maintained a strong presence for the past 30 years. TCS has consistently achieved top customer satisfaction rankings across the region, underscoring its commitment to excellence. With over 20,000 TCS associates supporting clients across the Nordics, TCS remains a top employer, as recognized by the Top Employers Institute since 2014.