Press Release

Walmart explores retail’s AI-powered future

The fourth edition of AI @ Walmart brought together experts from the industry and academia to explore AI’s rapidly evolving landscape

 

Walmart concluded the fourth edition of its flagship Artificial Intelligence (AI) conference—AI @ Walmart—that delved into the future of AI and its role in leading people-led, tech-powered customer experiences. Tech enthusiasts and data scientists joined the event to hear insights from industry leaders and academicians on the latest AI trends transforming retail and beyond.

Customers’ needs today have evolved significantly; they are savvy about adopting technologies that provide more value and convenience, in any channel or space. Participants and attendees at the one-day, hybrid event discussed various facets and abilities of AI to power innovative customer experiences—from leveraging AI responsibly, exploring its research landscape to enabling adoption at scale.

The new era of ‘Adaptive Retail’ is here. A world that is beyond eCommerce and stores—giving rise to a single, unified shopping experience. AI and GenAI are integral to this journey—powering more interconnected and frictionless customer experiences,” said Balu Chaturvedula, SVP & Country Head, Walmart Global Tech during the event. “While we’re excited about the possibilities of AI, we’re also clear about our path. We pride ourselves in being people-led and tech-powered and are focused on using technology to serve people—and not the other way round,” he added.

During the event, Walmart data scientists showcased research presentations on areas such as machine learning, deep learning, computer vision and more. Some of Walmart’s recent AI use cases include: GenAI-powered Search, Shop with Friends, Sam’s Club Exit Tech and InHome Replenishment.

In an exclusive conversation, former Indian tennis champion, Mahesh Bhupathi inspired the audience with anecdotes from his sporting career and his views on the power of technology. The conference concluded with a special session on Artificial General Intelligence (AGI), led by Pratyush Kumar, Co-founder, Sarvam AI.

Notable speakers from the industry and academia included Arkid Mitra, Senior Director, Data Science, Myntra, Ravi Vijayaraghavan, SVP & Chief Data Analytics Officer, Flipkart, Kedar Swadi, Head of Data Science, PhonePe, Suparna Bhattacharya, Fellow at AI Research Lab, Hewlett Packard Enterprise, Y. Narahari, Professor, Indian Institute of Science (IISc), Tridib Mukherjee, Chief Data Science & AI Officer, Games24x7 and Mayank Vatsa, Professor, IIT Jodhpur.

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About Walmart

Walmart Inc. (NYSE: WMT) is a people-led, tech-powered omnichannel retailer helping people save money and live better — anytime and anywhere — in stores, online, and through their mobile devices. Each week, approximately 255 million customers and members visit more than 10,500 stores and numerous eCommerce websites in 19 countries. With fiscal year 2024 revenue of $648 billion, Walmart employs approximately 2.1 million associates worldwide. Walmart continues to be a leader in sustainability, corporate philanthropy, and employment opportunity. Additional information about Walmart can be found by visiting corporate.walmart.com, on Facebook at facebook.com/walmart, on X (formerly known as Twitter) at twitter.com/walmart, and on LinkedIn at linkedin.com/company/walmart.

 

About Walmart Global Tech

We are a talented team of software engineers, data scientists, technical architects and product managers who are using next-gen technology to transform the world’s leading retailer. As a people-led, tech-powered organization, we innovate and deliver solutions that empower our associates to serve our customers better.  Additional information about Walmart Global Tech in India can be found by visiting our website and LinkedIn.