2024 EdTech Trends in India: Year in Review – The Rise of AI and Generative AI
By Amit Bansal
It wouldn’t be an overstatement to say that 2024’s tech landscape in India revolved around Artificial Intelligence (AI), particularly Generative AI. The year witnessed an extraordinary buzz around this transformative technology, sparking polarizing debates and redefining innovation across industries.
Generative AI’s potential was viewed through dual lenses. On one hand, enthusiasts hailed it as a revolutionary force capable of reshaping industries and enhancing human productivity. On the other, sceptics warned of its disruptive potential, raising concerns about job displacement and widening societal inequalities. The duality of its reception highlighted its significance as a “General Purpose” technology, a sentiment echoed by Microsoft AI CEO Mustafa Suleyman, who compared AI’s transformative potential to that of electricity and the Internet.
In India, 2024 was the year when Generative AI moved beyond the realm of hype and began delivering tangible results across diverse sectors, including education, healthcare, finance, and creative industries.
The following are some key developments and trends:
Generative AI in Education
The education sector in India saw the emergence of early “point solutions” driven by Generative AI. These solutions targeted specific use cases, aiming to improve efficiency and enrich the learner experience. Key trends included:
- Content Creation
- AI-Generated Lesson Plans: Educators leveraged Generative AI to design lesson plans, create practice questions, and develop engaging learning videos. Teaching decks were also automated, enabling teachers to focus more on pedagogy.
- Vernacular Content: AI bridged language barriers by effortlessly translating content from English into multiple Indian languages, significantly improving accessibility for regional learners.
- AI-Driven Assessments
- Unique Questions: AI enabled the generation of unique, customized questions, reducing instances of cheating and enhancing the accuracy of learner evaluations.
- Automated Grading: Assignments and tests were graded automatically, saving educators valuable time while ensuring consistent evaluations.
- Plagiarism Detection: Generative AI became a critical tool in detecting plagiarism, especially in essays and coding assignments. It could even identify work generated by other AI tools, promoting academic integrity.
- Doubt Solving
Generative AI saw partial success in addressing learner queries. While it performed well with fact-based questions, it faced challenges with complex problem-solving and inference-based doubts.
- Customer Service
Educational institutions and edtech companies implemented AI-powered customer service tools to address queries swiftly, improving the user experience and operational efficiency.
The Road Ahead
As the year closes, one thing is clear: 2024 was a landmark year for AI and Generative AI in India. It marked the beginning of a paradigm shift in how technology intersects with education, business, and society, paving the way for an AI-driven future.
The Role of Infinity Learn in AI-Powered Education
Infinity Learn by Sri Chaitanya has been at the forefront of leveraging AI to transform education in India. By incorporating AI into its platform, Infinity Learn has introduced innovative solutions such as hyper-personalized learning plans, automated assessments, and Doubts AI, an advanced 24/7 doubt-solving mechanism. These tools not only enhance learner engagement but also empower educators to deliver more effective learning experiences, preparing learners to excel in competitive exams such as NEET and JEE.
(The author is Amit Bansal – Chief Product, Technology & Learning Officer, Infinity Learn by Sri Chaitanya, and the views expressed in this article are his own)
