Centric selects Prodapt to accelerate customer acquisition & transform customer experience
Prodapt will design & operate a Salesforce-driven solution for gas and fiber customers Centric Infrastructure Group, LLC (Centric), a leading Texas-based natural gas distributor and fiber optic telecommunications service provider, has partnered with Prodapt to transform its customer experience. This collaboration underscores Centric's dedication to delivering exceptional customer service. Leveraging Prodapt's expertise and innovative solutions, Centric is committed to enhancing its customer experience, improving its benchmarks for satisfaction and operational efficiency within the industry. In response to the growing demand in the Fiber to the Home/Business (FTTH/B) segment, Centric...
