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Beyond Human Capabilities: Exploring the Superhuman Abilities of Service Robots

By Sanjeev Kumar The world of technology is on an incredible journey, with new breakthroughs in artificial intelligence (AI) and robotics constantly redefining what's possible. Imagine something once thought impossible, like a robot that assists you in various tasks! These are known as service robots, and they're not just mimicking human capabilities - they're exceeding them, boasting immense promise for the future. At the heart of service robots lies the dream of amplifying human potential, boosting efficiency, productivity, and safety across countless industries and applications. Traditionally, robots were seen as...
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Enhancing ITIL Practices with Infraon – a Flexible and Unified Platform

By Suresh Kewalramani   In the fast-paced IT Service Management (ITSM) world, organizations constantly seek to optimize their operations and align them with the industry standards outlined by the IT Infrastructure Library (ITIL). Traditional IT service management frameworks often come with rigid, one-size-fits-all solutions that may not cater to every organizations   unique challenges. Herein lies the potential of EverestIMS Technologies' Infraon Suite—a dynamic, unified platform designed to not only support but enhance ITIL practices through flexibility and comprehensive integration.   As we go into the specifics of how the...
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The Rise of Robotics and AI in Construction: Transforming Traditional Practices

By Mr. Ashutosh Rohit Katyal One of the world's oldest and largest, the construction industry, is transforming with advanced technologies like Artificial Intelligence (AI) and Robotics. This shift is tackling longstanding challenges and driving growth and efficiency. A report by Knight Frank India and the Royal Institution of Chartered Surveyors (RICS) indicates that India's construction sector is the second-largest employment generator, employing around 71 million people as of 2023. The Impact of AI on the Construction Industry The adoption of AI in construction is set to alter various facets of...
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Essential Steps for Cloud Success: A Leader’s Guide

By Ritsuko Hidaka   As the digital landscape evolves, organizations need efficient, flexible, and scalable solutions to streamline enterprise operations. Against this backdrop, cloud computing has transformed how organizations operate by allowing access to a broad spectrum of on-demand IT resources without requiring on-premises infrastructure. The Varied Manifestations of Cloud Computing Cloud computing constitutes the delivery of computing services via the Internet, which includes servers, databases, storage, software, and networking. These cloud offerings allow firms to lower costs substantially, boost response agility and scale operations up or down as necessary....
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Why are voters good targets for cybercriminals — and how can they stay cyber safe during elections

By Roman Cuprik As India concludes its general elections in 2024, the world is watching with bated breath. With over 830 million active internet users, India is a battleground where the war for truth is being fought with keystrokes and clicks. The 2019 elections were labelled the social media elections, indicating a significant shift in how political discourse unfolds. However, as 2024 approaches, a new and formidable foe looms large- cyber threats that corrupt the democratic process. With nearly one billion eligible voters, the ongoing election in India has been...
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Future-Ready CX: Trends Shaping the Customer Experience

By Jerry Anthony The customer experience (CX) space is evolving rapidly, driven by the integration of technology and the abundance of data. As customer behaviours and preferences evolve, organisations are pivoting their approaches to retain their clientele. In today’s day and age, the focus is on exceeding customer expectations. To retain customers, businesses must proactively identify and eliminate friction points. This shift in focus is driving a rapid digital transformation in customer service delivery. Seamless integration of technology is now essential for evolved CX, ensuring businesses can effectively meet customer...
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The Psychology of Red Teaming: Embracing the Adversary’s Perspective 

By Sandeep Hodkasia The cybersecurity landscape is a relentless battleground, with defenders constantly playing catch-up against ever-evolving threats. To gain an edge, organizations need proactive strategies that anticipate and neutralize potential attacks. Red teaming, a practice that simulates cyberattacks to identify vulnerabilities, emerges as a powerful tool in this fight. However, effective red teaming goes beyond mere tactics; it demands a deep dive into the attacker's psychology. It's about understanding their motivations, strategies, and behaviors – essentially, thinking and acting like the enemy. Delving into the Attacker's Mind The first...
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Gartner: Essential Privacy Practices for CDAOs

By Bart Willemsen Privacy laws are becoming increasingly prevalent, and customers are becoming more cognizant of their privacy rights. As they become more informed about their rights, they are also more inclined to switch to your competitors if those rights are not honored by you. In an organization, privacy and data protection officers typically take the lead in providing guidance. Sometimes worse, the security professional is looked at to solve many privacy concerns, but it is the responsibility of chief data and analytics officers (CDAOs) to ensure data protection within...
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