News & AnalysisResearch & WhitepapersIs Governance the Secret Sauce for Successful Innovation?Sohini Bagchi4 years agoJanuary 23, 2020Many companies assume that innovation and growth come hand in hand — that creative, new ideas will spark more business...
News & Analysis5 Consumer Technology Predictions for 2020Sohini Bagchi4 years agoJanuary 21, 2020The world has witnessed several path-breaking technology trends in 2019 on the consumer front about which we had written in...
News & AnalysisNewsletterTime for Insurers to Be Smarter About Data PrivacySohini Bagchi4 years agoJanuary 27, 2020Advancements in technologies, bigger data sets and analytics have changed the game for the insurance industry. But businesses continue to face...
News & AnalysisWhat Maslow’s Hierarchy of Needs Says about Customer ServiceCXOtoday News Desk4 years agoJanuary 20, 2020By: Sheshgiri Kamath Maslow’s hierarchy of needs is quite recurrent in motivational theory, but what how can we relate to...
News & AnalysisSecurity Isn’t ‘Front of Mind’ in the IoTCXOtoday News Desk4 years agoJanuary 18, 2020By Taylor Armerding It is not breaking news that the Internet of Things (IoT) is growing — exponentially. It is...
Hardware/Software DevelopmentNews & AnalysisNewsletterJeff Bezos’ India Visit: The Good News and ControversiesSohini Bagchi4 years agoDecember 3, 2020When Amazon founder Jeff Bezos last visited India in the autumn of 2014, he dressed up in a traditional Indian...
News & AnalysisNewsletterWhat’s Derailing Digital Transformation in 2020?Sohini Bagchi4 years agoDecember 3, 2020In the early 2010s, ‘Digital Transformation’ was often used as a fashion statement. Not anymore. Today, it has become a...
News & AnalysisTop Edtech Trends To Rule India’s Virtual Learning SpaceCXOtoday News Desk4 years agoJanuary 17, 2020By Akhand Swaroop Pandit Since time immemorial, we have been acclimatised to attain our educational goals through classroom-based learning, which...
News & AnalysisOne Day I Will Be the CEOCXOtoday News Desk4 years agoJanuary 16, 2020By Marten Mickos The first step towards a CEO role is taking responsibility for more than is expected. Do a...
Corner OfficeNewsletterMax Life to Enable Frictionless Customer Journey in 2020Sohini Bagchi4 years agoJanuary 20, 2020Digital technologies are bringing about sweeping changes across industries and life insurance is no exception. To become digital leaders, CIOs...