Arohan Financial Services Attains Gold Standard Certification for Client Protection Principles
Arohan Financial Services Limited, a prominent NBFC-MFI regulated by RBI and a part of the Aavishkaar Group, has achieved the prestigious GOLD Standard in Client Protection Principle by the MFR Certification Committee. This recognition underscores the company’s commitment to upholding the most rigorous standards outlined in the Cerise+SPTF Methodology and the Universal Standards for Social and Environmental Performance Management.
This remarkable accomplishment highlights the company’s commitment to practices and ensuring the welfare of its customers. Under evaluation by the MFR Certification Committee, Arohan Financial Services Limited not only showcases dedication to upholding client protection principles, but also reinforces its reputation as a trusted industry leader. With a compliance rate of 99.1% across indicators including appropriate product design, transparency, fair and respectful treatment of clients, prevention of over indebtedness, responsible pricing, and privacy of customer data; the company has achieved the highest level of recognition in its first attempt at solidifying its position as a model of integrity within the financial sector.
“We are immensely proud to have attained the Gold Standard certification in Client Protection Principles by MFR. This acknowledgment is a testimony of our commitment to maintaining the highest standards of integrity and transparency while upholding strong governance in all our operations,” said Sharoni Pal, Head of Central Operations, Arohan Financial Services Limited.
With a commitment to customer centricity, Arohan is leading the way toward a better and more responsible future in the field of financial services.
About Arohan Financial Services Limited:
Established in 2006 in Kolkata, Arohan Financial Services Limited, a part of The Aavishkaar Group, is among India’s largest NBFC MFIs. The organisation has a bank loan rating of A (Stable), MFI grading of MF1 from CARE Ratings, a Social Performance rating of SP1, COCA Dimensions of C1, all of which are top-notch gradings. Arohan is Great Place to Work-Certified™, is among the Top 100 Best Workplaces in India 2022, and ranks among the Best Workplaces in Microfinance India 2022, and among India’s 30 Best Workplaces in BFSI – 2022 as per assessment conducted by the Great Place to Work® Institute. Driven by its mission to empower underserved households and small businesses through a range of financial services, in a manner sustainable for all stakeholders, Arohan plans to impact 28 million lives by the year 2028.
