ClickPost and Porter Unveil Strategic Logistics Partnership to Revolutionize Last-Mile Deliveries
~Through the collaboration, they aim to achieve faster deliveries and exceptional post-purchase experiences, optimizing omnichannel operations and hyperlocal deliveries
ClickPost and Porter have announced an exciting partnership, combining ClickPost’s shipment tracking and resolution workflow with Porter’s tech-enabled logistics solutions. This collaboration aims to benefit eCommerce businesses, companies, and individual shippers.
Porter’s efficient logistics solutions utilize a network of fleets across 20+ cities for on-demand deliveries, while ClickPost ensures successful deliveries and high customer satisfaction through granular delivery updates and NDR processes. Together, they aim to achieve faster deliveries and exceptional post-purchase experiences, optimizing omnichannel operations and hyperlocal deliveries.
Naman Vijay, the co-founder at Clickpost, says, “Porter has been a wonderful partner for us in building the MSME and eCommerce ecosystem in India while streamlining the largely unorganized on-demand logistics sector. Together, we are committed to revolutionizing the eCommerce landscape, playing our part in the ‘Make in India’ initiative. Through this partnership, our focus is to enhance efficiency, accuracy, and customer satisfaction for Indian brands.”
Abhinav Vadrevu, Vice-President, Two-Wheelers, Porter, shares, “Porter is proud to partner with ClickPost in our journey to make deliveries of anything, anytime and anywhere. ClickPost’s comprehensive tracking capabilities have enabled us to drive the deeper penetration of our solution, giving many shippers and receivers access to our reliable logistics solutions. We see this partnership as a win-win for seamless deliveries.”
This strategic alliance has played a crucial role in optimizing hyperlocal delivery services for Atlys and Boodmo. ClickPost’s last-mile technology and Porter’s rich legacy of providing reliable, affordable, technology-backed, and hassle-free logistics services have enabled them to streamline the logistics sector and assure customers that their shipments are in safe hands. The Porter and ClickPost partnership will strive to improve delivery mechanisms, boost speeds, and enhance consumer satisfaction.
About ClickPost: ClickPost is a multi-carrier shipping software that helps eCommerce brands provide a seamless shipping experience to their customers. It is trusted by some of the biggest names in the retail sphere, like Puma, Adidas, Kapiva, and Nykaa. It’s headquartered in Gurugram, India, and extends its services to over 200 countries worldwide. It offers a single-click integration with 350+ carrier partners, OMS, WMS, and CRM systems to streamline the delivery process. ClickPost’s automated NDR management dramatically reduces RTO% by streamlining communication between the customer and the delivery agents. Fraudulent deliveries can also be curbed with its OTP-based cancellation module. ClickPost offers a seamless returns experience with a self-serve returns portal designed to collect customer feedback. It also has a returns app for Shopify merchants called ClickPost Returns Plus.
About Porter: Founded in 2014, Porter is one of India’s leading logistics companies providing a spectrum of intra-city and inter-city services. Working towards the company’s inspirational dream of ‘moving a billion dreams, one delivery at a time’, Porter has serviced over 1.5 crore customers across 20 cities in India, with a workforce of 2,600 employees. The company strives to improve the lives of over 7.5 lakh owner-drivers by providing them with financial access, affordability, and financial independence. Founded by Pranav Goel, Uttam Digga & Vikas Choudhary, Porter has disrupted various domains of logistics by launching an on-demand marketplace for trucks, bikes, Packers & Movers and intercity courier services.
