FYERS Becomes The First Brokerage to Publicly Disclose System Uptime and Downtime
Launches ‘Status Dashboard’ to offer unprecedented transparency to investors on system availability, nearly real-time
Provides disclosure about the availability of all key components including Exchange Connectivity (NSE, BSE & MCX), login status, trading functionality, market data feeds and historical data
FYERS, one of India’s leading trading and investing platforms has become the first brokerage in the country to publicly disclose information on their uptime and downtime. The company today introduced ‘FYERS Status Dashboard’ a tool that enables traders to track the platform’s availability almost in real time. With the launch of FYERS Status, the company is setting a new standard for transparency and reliability in the broking space; a much-needed intervention for traders and investors who can end up losing money due to this information opacity at times.
Through the Status Dashboard, users can get first-hand information about any platform outages, resolutions, and scheduled maintenance downtimes. They will also have access to the availability of key components, including Trading, Data (Real-time & Historical), Login, and Exchange Connectivity (NSE, BSE & MCX). This comprehensive view empowers traders to stay informed about the critical aspects of the platform that impact their trading experience. Additionally, the dashboard provides an intuitive visual representation of platform uptime, enabling traders to swiftly identify any service disruptions. Detailed outage insights offer context and understanding of any downtime incidents, further bolstering transparency. Moreover, traders can access historical uptime and downtime records dating back to June 2023, allowing them to track the reliability of the platform.
Tejas Khoday, Co-founder and CEO of FYERS said, “We are excited to announce the launch of the first of its kind “Status Dashboard” among Indian brokerages. After witnessing the rampant misinformation and chaos that ensues during trading platform outages, we decided to come up with a dashboard that will offer much-needed transparency about the availability of our systems. With the dashboard, our customers can now get near real-time updates about disruptions, causes and resolution TAT (Turn Around Time) for mission-critical trading services. We hope the industry follows suit, creating a more transparent, reliable and robust trading environment for all participants.”
The surge in trading activity among millions of Indians has brought to light the pressing need for transparency when it comes to the availability and downtimes of brokerages. Information opaqueness during an outage can have monetary implications for traders. For brokerages, it could lead to the spread of misinformation that can tarnish reputations. FYERS Status is the company’s response to this need for transparency in the industry, empowering traders with first-hand and near-real-time information about platform outages, resolutions, and scheduled maintenance downtime.
Note to the Editor:
To know more about the ‘FYERS Status Dashboard’, click here.
About FYERS:
Founded in 2015 by Tejas Khoday, FYERS is one of India’s leading investing and trading platforms. The platform is renowned for its sharp focus on the trading community, providing cutting-edge technology and support. FYERS caters to over 5 lakh users, with a user-friendly interface offered through FYERS One, FYERS Web, and FYERS app. The platform offers unique features like TradingView integration, Drag&Drop Trading, Verified P&L, thematic investments, direct mutual funds, Minor Demat Accounts, and NRI Trading Accounts. To know more, please visit: https://fyers.in/
