In its commitment to delivering cutting-edge B2B digital and cloud solutions, Tata Tele Business Services (TTBS) has played a pivotal role in empowering Suumaya Industries Limited. Suumaya Industries, a dynamic conglomerate specializing in supply chain management of diverse products such as agricultural commodities, PVC, metals, and textiles, faced critical challenges that required a sophisticated connectivity solution. Tata Tele Business Services (TTBS), India’s forefront B2B digital and cloud solutions provider, enabled a transformative journey for Suumaya Industries, by ensuring fast and uninterrupted connectivity through its highly reliable, scalable, and feature-rich offerings.
Known for its masterful innovation and commercial prowess, Suumaya Industries Limited brings both aesthetic and economic value to the country. The conglomerate encountered challenges, including the need for seamless customer connections, uninterrupted network support, and streamlined processes across teams. TTBS addressed these requirements with smart tech connectivity and collaboration solutions, creating a connectivity ecosystem that empowered Suumaya Industries to meet dynamic business requirements with unwavering excellence.
Vishal Bhat, Vice-President, Tata Teleservices, expressed, “With our smart connectivity and collaboration solutions, we have transformed Suumaya’s communication infrastructure to streamline their operations, augment their customer deliveries, and enhance business visibility. At TTBS, we are committed to delivering innovative tech solutions that enable enterprises to become future-ready and ‘Do Big’ in their business segments.”
Shadab Thange, IT Manager at Suumaya Industries Limited, acknowledged the impact of TTBS’s solutions on their established brand, stating, “Suumaya Industries Limited needed a solution provider that would contribute to the growth of our brand. Our customer experience required a streamlined flow of both internal and external processes. The latest technology solutions from Tata Tele Business Services enabled us to create conducive business routines that helped us better our customer experience.”
Addressing Suumaya’s business requirements, TTBS provided a comprehensive suite of solutions:
Data Connectivity: TTBS implemented robust Internet leased line (ILL) connections, ensuring uninterrupted internet connectivity, enabling seamless access to SAP applications hosted on the private cloud network.
Voice Solution: TTBS introduced a PRI solution, enhancing customer support with quicker response times and issue resolution, creating a responsive ERP infrastructure.
Microsoft 365 Integration: Leveraging Microsoft 365, TTBS facilitated smooth, flexible, and secure workflows, resulting in better collaboration among cross-functional teams, secured file sharing, and flexible work routines, ultimately boosting productivity.
About Tata Teleservices
Tata Teleservices Limited along-with its subsidiary Tata Teleservices (Maharashtra) Limited (NSE: TTML, BSE: 532371) (Tata Teleservices) is a growing market leader in the Enterprise space. It offers a comprehensive portfolio of Connectivity, Collaboration, Cloud & SaaS, Security, and Marketing solutions for businesses in the country under the brand name Tata Tele Business Services (TTBS). Tata Teleservices has an extensive, high quality and robust wireline network and offers its products and services in more than 60 cities across India. Tata Teleservices has one of the largest enterprise focused team in the industry with deep customer engagement and technology orientation offering focused sales and service experience to customers. Tata Teleservices (Maharashtra) Limited is listed on BSE and NSE in India. For more information, please visit: https://www.tatatelebusiness.com