Led by TELUS International, the newly launched campus harnesses the power of next-gen technologies further to elevate the company’s leadership in AI-fueled digital experiences
TELUS International (NYSE and TSX: TIXT), a leading digital customer experience (CX) innovator that designs, builds, and delivers next-generation solutions, including artificial intelligence (AI) and content moderation, for global and disruptive brands, today launched its TELUS Digitization Campus in India. This new campus addresses the growing demand for global technology implementation and optimization in global markets while providing the company’s employees with state-of-the-art infrastructure and amenities to help them perform at their best and deliver innovative, AI-fueled digital solutions to clients.
As part of its global growth strategy, TELUS International has continually invested in its workforce, infrastructure and technology capabilities to stay ahead of evolving market demands and emerging trends. The launch of the TELUS Digitization Campus in India underscores the company’s dedication to fostering innovation, empowering talent and driving digital transformation for its clients around the world.
TELUS International officially launched the TELUS Digitization Campus, a state-of-the-art facility dedicated to driving digital innovation and transformation. The Digitization Campus serves as a dynamic hub for knowledge exchange, technology transfer, and collaborative work, empowering India’s workforce and businesses to thrive in the digital age.
“At TELUS International, we believe in the power of innovation to drive business success, and our team’s expertise, amplified by the collaborative spirit of our TELUS Digitization Campus model, positions us to continue delivering incremental value to our clients worldwide,” said Arshad Majeed, Regional Vice President of Service Delivery, TELUS International Digital Solutions. “Our experts design, build and deliver end-to-end customer experiences, and they are passionate about customizing solutions that deliver tangible business results for our clients with faster turnaround times to reduce costs that meet changing market dynamics.”
TELUS International India operates three sites across Noida and Bengaluru with more than 6,000 customer experience experts, technology professionals and developers with extensive mastery of digital technologies like artificial intelligence (AI), cloud computing, and big data to automate tasks, personalize experiences, and gather valuable customer insights.
The company’s first TELUS Digitization Campus was established in Guatemala in 2022, and the two facilities will operate in lock-step to enhance the ideation process, maximize productivity and foster collaboration.
“India’s robust talent pool and thriving technology industry make it a perfect location for our second TELUS Digitization Campus,” said Monty Hamilton, Senior Vice President, TELUS International. “With proven success in Central America, where our team members continue to deliver a broad portfolio of digital and AI solutions to global clients, this new campus builds upon our existing operations in India. We’re confident our TELUS Digitization Campus in India will become yet another springboard for developing next-generation solutions for our global clients.”
TELUS, the world-leading communications technology company TELUS International, a leading digital customer experience innovator the designs, builds, and delivers next-generation solutions, formally inaugurated the TELUS Digitization Campus in Noida000000000000. Present in the ribbon-cutting ceremony are (L-R) Nicole Tytaneck, Director, Home Solutions Digital Products, TELUS; Chris Madan, Vice President, Customer Digital Solutions and Product, TELUS; Hesham Fahmy, Chief Information Officer, TELUS next to Chris wearing a check shirt; Harry McIntosh, Vice President – Digital Products, TELUS; Monty Hamilton, Senior Vice President, TELUS International; Arshad Majeed, Regional Vice President – Service Delivery, TELUS International
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About TELUS International
TELUS International (NYSE & TSX: TIXT) designs, builds and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. The company’s services support the full lifecycle of its clients’ digital transformation journeys, enabling them to more quickly embrace next-generation digital technologies to deliver better business outcomes. TELUS International’s integrated solutions span digital strategy, innovation, consulting and design, IT lifecycle including managed solutions, intelligent automation and end-to-end AI data solutions including computer vision capabilities, as well as omnichannel CX and trust and safety solutions including content moderation. Fueling all stages of company growth, TELUS International partners with brands across high growth industry verticals, including tech and games, communications and media, eCommerce and fintech, healthcare, and travel and hospitality.
TELUS International’s unique caring culture promotes diversity and inclusivity through its policies, team member resource groups and workshops, and equal employment opportunity hiring practices across the regions where it operates. The company is building stronger communities and helping those in need through large-scale volunteer events that have positively impacted the lives of more than 150,000 citizens around the world and through its five TELUS International Community Boards that have provided $5.6 million in funding to grassroots charitable organizations since 2015. Learn more at: www.telusinternational.com.
