What will be the impact of AI-powered solutions on the field of Human Resources?
By Lakshmipriya Ashokan
Artificial intelligence (AI) has been creating waves in a multitude of industries, making it one of the most transformative technologies of this era. It has changed the ways of working for organisations by highly impacting several processes, and human resources (HR) is not an exception. With its exceptional capabilities, AI has intertwined itself with the hiring process, and it is poised to steer the established views related to talent acquisition, their roles, and their skills with a new, optimized approach. The integration of AI-powered solutions in HR can help enterprises enhance candidate hiring, streamline the onboarding process, improve employee retention, and boost collaboration efforts.
Enhancing candidate hiring
One challenge that every HR department or organisation as a whole face is the speed of hiring. In this context, AI-powered solutions can enhance the sourcing and hiring procedures by increasing the speed and efficiency of tedious tasks. The tools catalyse the pace by helping managers nurture potential hires automatically. In addition, they also receive a notification whenever a candidate applies for a desired position. The right talent can be found by analysing resumes and matching them with the job description. As a result, the organisation is not only saving countless hours but also ensuring that no potential candidate is overlooked due to human error.
Streamlining the onboarding process
Onboarding new hires is a complex process that involves various departments, procedures, and individuals. In addition, it requires a myriad of documentation, training, induction sessions, and more, which are tedious, and also time- and productivity-consuming. AI-powered solutions empowers with pre-defined instructions for aiding new employees. It helps the new recruit understand the work procedures, upload documents into the system, and more. It further minimises the daunting paperwork by interconnecting the system with the concerned department, enabling the employee data to remain in one place, which can be accessed easily.
Improving employee retention
Understanding the reason behind an employee leaving a role is crucial for an organisation to retain top talent. This is where AI-powered solutions can help the enterprise create customised applications that can aid them in identifying trends and patterns to comprehend employee dissatisfaction. By analysing various data from various resources, such as exit interviews, performance reviews, and employee surveys, the HR department can further formulate future strategies. Moreover, it can help the managers understand the improvement areas and implement target initiatives to enhance employee engagement.
Boosting collaboration and communication
Collaboration is a crucial aspect that defines the success of a company. AI-powered collaboration tools can help organisations facilitate seamless collaboration and communication. The tools can bridge the geographical gaps among the employees and aid them to stay more connected and work together efficiently, regardless of their location. As a result of features such as real-time editing, collaborative workflows, intelligent scheduling, and more, communication, teamwork, and productivity in the organisation can be boosted.
All things considered
The transformative impact AI is having on businesses and its procedures cannot be overstated. Similarly, AI-powered solutions are poised to impact the field of HR by helping enterprises enhance candidate hiring, streamline the onboarding process, improve employee retention, and boost collaboration efforts. As a result, several HR departments across the world are considering implementing AI into their operations. According to Gartner, 81% of HR leaders have either explored or implemented AI solutions to enhance their process efficiency.
Owing to its several advantages, it can be said that AI has become one of the top technologies that is on the minds of industry leaders. Today, there are several AI-driven business operations support (BOS) platforms that are helping these leaders find exceptional solutions to cater to their needs. As the technology continues to mature, we will be able to witness more use cases, adoption, and implementation of AI-powered solutions in the field of HR.
(The author is Lakshmipriya Ashokan, Head of HR & Operations, Workhall, and the views expressed in this article are her own)
