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Manish Maakan, CEO at Intellect Global Transaction Banking (iGTB), explains the importance of contextual banking in the age of AI and customer engagement.

By: Sreenivas Gudavalli The term robotic process automation (RPA) is an evocative way to describe a technology that’s existed in...

Insurers need to rethink their distribution models to offer uninterrupted service and superior customer experience (CX) in times of crisis....