AIDigital PaymentsInterviews“AI-Led Contextual Banking Will Lead to Higher Customer Centricity”Sohini Bagchi3 years agoJanuary 13, 2022Manish Maakan, CEO at Intellect Global Transaction Banking (iGTB), explains the importance of contextual banking in the age of AI and customer engagement.
AICorner OfficeExpert OpinionNewsletterIs Robotic Process Automation a Silver Bullet for the Digital Age?CXOtoday News Desk3 years agoJune 15, 2021By: Sreenivas Gudavalli The term robotic process automation (RPA) is an evocative way to describe a technology that’s existed in...
CloudResearch & WhitepapersInsurers Must Rethink Distribution Models for Better ServiceCXOtoday News Desk3 years agoMay 18, 2021Insurers need to rethink their distribution models to offer uninterrupted service and superior customer experience (CX) in times of crisis....