How Robots are Changing the Hospitality industry
By Sanjeev Kumar The hospitality sector in India is experiencing remarkable growth, poised to hit a market size of USD 120.4 billion in 2024. To stay ahead, hotels and restaurants are increasingly turning to automation, integrating autonomous robots into their operations. These robots are reshaping the guest experience and streamlining tasks throughout the industry. Gone are the days of long queues at hotel reception desks. Now, autonomous robots handle check-in procedures, allowing staff to focus on personalised service. Studies have shown that a significant number of guests appreciate the...