CloudCorner OfficeExpert OpinionHow CPaaS is Helping Businesses Meet Rising Customer ExpectationsCXOtoday News Desk3 years agoOctober 11, 2021Communications Platform as a Service, or CPaaS, software can enable real-time communication with various stakeholders of businesses.
CloudNews & AnalysisUsing Cloud, AI to Improve Contact Center Customer ExperienceSohini Bagchi3 years agoApril 19, 2021Arpit Vashishtha, Head-Cloud Infrastructure, Ameyo, a contact center solution provider, sheds light on how contact center agents should rethink their customer connect strategies