Newsletter

A key challenge businesses face today is finding the right balance between keeping a customer both satisfied and safe with their experience.

More than three decades ago, the US Army coined the term VUCA which expanded to volatility, uncertainty, complexity and ambiguity....

At a time when doomsday predictions of India’s economy are a dime a dozen, the OECD has given a thumbs...

Tech titan Google India emerged as the most attractive employer brand, followed by Amazon and Microsoft in India.

The insurance industry has been amongst the laggards when it comes to technology adoption. However, over the past few years,...

Social listening helps businesses understand their audiences’ wants, needs, interests, and pain points, as well as the various questions they...

If companies were people, then Google turned 21 only in September - the age when one supposedly casts aside the...

PharmEasy, an online pharmacy and healthcare platform was looking to improve customer engagement and retention with the help of AI tools.

The Indian Startup Ecosystem has witnessed a momentous growth in recent years and there's an even bigger potential for development...

Starting today, private telecom companies Bharti AirTel and Vodafone IDEA are raising tariff on mobile calls and internet rates. So,...