CXOToday has engaged in an exclusive interview with Robin Bhowmik, Chief Business Officer, of Manipal Global Education Services
How does the academy’s curriculum and approach prepare students to excel in the banking industry?
Manipal Academy of Banking courses align with the best practices of new-age banking, leveraging, and fostering industry relations. Our faculty of experienced banking professionals turned educators, have efficiently brought practical learning across course modules ensuring first-day ready graduates. The mixed program helps learners gain tactical and soft skills as well as prepares them to meet the everyday challenges of a banker.
Experiential learning through simulations based on real-life branch banking models, projects, and on-the-job training/internships aid in fostering the right mindset alongside learning relevant skills. Customer service and relationship banking are at the forefront of all teachings ensuring the learner graduates as a thorough and job-ready banking professional. Above all, courses give learners an adequate understanding of FinTech principles and digital banking channels seamlessly integrated with traditional practices.
How does the academy address the evolving challenges and trends in the banking sector to ensure its graduates are well-prepared for leadership roles?
The modules are structured to help learners gain operational soundness and learn soft skills to match. Complete understanding of the demands of job, and industry exposure at the campus helps learners transition to impactful contributors to the company’s growth. Role-play and projects ensure the graduate is first day job ready. A team of seasoned professional-turned-educators constantly update and upgrade the course to ensure relevant and applicable learnings. This training and growth mindset mentoring ensures our learners are well-prepared and aspire for leadership positions in their future careers.
What qualities and skills does MABFSI emphasize as essential for aspiring banking leaders?
MABFSI teaches adaptability, practicality, and empathy. We encourage lifelong learning and technology-enhanced engagement. We imbibe a growth mindset among learners and mentor them to continually aspire to be better and deliver their best.
How does the Manipal Academy of BFSI envision the future of banking leadership and its role in shaping it?
The future is for fast and efficient delivery of services. Technology is primary, human interfacing is relevant for customer relationship nurturing. Culture mentoring remains the foundation for leadership training across legacy banks and institutions. Our deep industry relationships and continuous work in the space of skills training ensure a robust understanding of the current industry’s demands. Focusing across levels helps us understand and address gaps in the hiring and training of BFSI today. Our curriculum and its teaching ensure we mitigate and bridge these challenges and give us insight into the leadership required to drive growth and revenue.
