Kyndryl Bridge: Revolutionizing IT Management with AI, Cost Savings, Multi-Cloud Agility, and Sustainable Practices
CXOToday has engaged in an exclusive interview with Arvind S Shetty, Kyndryl Leader – Global Development, CTO Org.
- How does Kyndryl Bridge utilize AI and operational data to provide real-time insights for managing complex IT estates?
Kyndryl Bridge is an open-integration services platform that seamlessly integrates artificial intelligence (AI), operational data, and our extensive expertise to derive real-time insights. It encompasses a single marketplace, an operational management console, and an AI and ML analytics engine. As a global leader in infrastructure services, Kyndryl incorporates AI and machine learning at scale into critical systems and ensure its delivery across IT estates through extensive partnerships with our technology alliance partners.
- Could you elaborate on how Kyndryl Bridge has contributed to significant cost savings for early adopters?
More than 500 global enterprise customers have leveraged this platform, with projections indicating over 1,000 customers by the fiscal year’s end. Kyndryl Bridge has enabled early adopters to realize substantial cost savings, avoiding over $1 billion in annual costs.
This achievement is attributed to its advanced application of AI and machine learning at scale for incident prevention. The platform utilizes cutting-edge algorithms and methodologies to proactively identify and address potential incidents before they escalate leading to an annualized cost avoidance of $670 million, and an additional $370 million as a result of reduction in maintenance windows. The results not only underscores the platform’s effectiveness but also emphasizes its pivotal role in reshaping the management of complex technology estates.
- Can you explain how Kyndryl Bridge addresses the challenge of multi-cloud management in today’s dynamic business landscape?
Kyndryl Bridge provides a centralized hub for overseeing both on-premises and cloud-based resources, offering businesses comprehensive control over their technology operations. By leveraging automation it streamlines the process of application development and deployment, enabling businesses to respond promptly to market changes. Through advanced AI and machine learning, the platform optimizes resource usage, enhancing operational efficiency and tailoring resource consumption to meet specific user needs. Kyndryl Bridge employs FinOps practices to help organizations effectively manage and allocate their cloud expenses, ensuring resources are used judiciously and within budget. The platform seamlessly integrates with various public cloud services, allowing businesses to leverage different cloud environments while maintaining centralized oversight.
Additionally, Kyndryl Bridge places a strong emphasis on data security and compliance, implementing robust measures to protect sensitive information and ensure compliance with industry regulations. This ensures that businesses can confidently operate in multi-cloud environments while adhering to the highest standards of security and regulatory requirements.
- How has Kyndryl Bridge been received by global enterprise customers, and what are the key advantages they have experienced in adopting this open integration platform?
Kyndryl Bridge has got a strong, positive response from global enterprise customers with over 500 companies operationalized on this innovative platform. It acts as a catalyst for digital transformations, enabling customers to leverage AI-driven services that unlock new opportunities, manage and model data, and deliver industry-specific outcomes such as smart industry 4.0 manufacturing practices and reducing production quality risks. The platform introduces new services that optimize an organization’s security investments. This involves integrating data to prevent cyber threats, managing security incident workflows, and adhering to local and global data compliance requirements.
- In what ways does Kyndryl Bridge support companies in adapting to market changes and working towards achieving net-zero goals, and can you provide any notable success stories in this regard?
Kyndryl Bridge integrates with other platforms to provide customers with complete visibility into their technology estate, enabling them to make faster decisions and identify and address potential problems before they cause disruptions. This enables enterprises to adapt to market changes faster, improve operational efficiency and reduce costs. By automating tasks, streamlining processes, and optimizing resource utilization, companies can free up resources to be focused on more strategic initiatives, such as developing new products and services or expanding into new markets.
Kyndryl Bridge extends its value by introducing services like the AI-powered Sustainability Intelligence and Carbon Footprint Assessment Calculator. These tools provide real-time energy consumption and emission data, enabling customers to measure and improve their energy efficiency, a crucial step toward achieving net-zero emissions goals. Bridge doesn’t just manage existing services but also facilitates the deployment of new offerings from partners like AWS, SAP, and Red Hat. This agility in adopting and integrating new technologies helps companies stay at the forefront of industry developments and derive immediate value.
