Interviews

Revolutionizing Recruitment: Virtusa’s Tech-Powered Approach to Streamlined Hiring

CXOToday has engaged in an exclusive interview with Rahul Sahay, Senior Vice President – HR at Virtusa Corporation

 

  1. According to you what are the key hiring trends in India for engineering services? What is the most important one among these trends?                                 

In India, the talent market is going through notable transformations due to global economic shifts, technological advancements, and changing workforce expectations. According to EY’s Future of Pay Report 2023, several significant talent trends are being observed in India, including the expansion of the talent pool, a scarcity of skilled talent, intensified competition for top talent, emphasis on upskilling and reskilling, key sectors driving job growth, and concerns about retention and attrition rates.

Regarding hiring trends in the engineering services sector, some key developments include a stronger focus on diversity and inclusion, the utilization of AI and automation for candidate assessment, and the adoption of CRM platforms for candidate engagement. Among these trends, leveraging AI and automation for candidate assessment is considered the most crucial as it greatly improves recruitment efficiency and enables quick identification of the right talent.

 

  1. Can you mention the technological tools or platforms Virtusa has implemented to streamline hiring operations and reduce time-to-hire?                 

At Virtusa, our talent acquisition team has harnessed the power of the latest tools and platforms to supercharge our recruitment efforts. Our high-tech CRM platform brings unprecedented insights into potential candidates. With its advanced analytics, we can pinpoint the perfect fit for each role, ensuring we don’t miss any hidden talent.

Also, we’ve embraced the AI revolution with gusto! VeriClick and HackerRank are our AI-enabled assessment platforms that put candidates to the test like never before. These digital wizards evaluate skills, knowledge, and potential, giving us a deep understanding of candidates’ capabilities in no time.

We have a friendly Chatbot solution. It provides user-friendly interactions that welcome applicants into our world with open arms.By combining these technological marvels, we’re slashing our time-to-hire and casting a wider net to find the brightest talents.

 

  1. How does Virtusa Corporation incorporate CRM platforms into talent acquisition, and how has it positively impacted candidate engagement?                                        

Talent stands as the intangible lifeblood that fuels the operations of every company. Devoid of talent, any business would struggle to survive, let alone thrive in today’s fiercely competitive market. Thus, acquiring the right talent becomes an absolute necessity for every organization.

Gone are the days when talent acquisition was a simple, one-dimensional decision. In the modern landscape, a comprehensive hiring strategy encompasses various aspects, spanning from assessment and recruitment to talent management and retention. Employers spare no effort in seeking out the finest candidates who possess the adaptability to navigate ever-changing dynamics and showcase their prowess in driving business transformation.

To achieve this, Virtusa employs CRM platforms, specifically the Candidate Intelligence Index. By harnessing the power of AI-driven profiling, this platform effectively engages candidates and streamlines the entire hiring process. The remarkable outcomes include swifter candidate engagement, efficient candidate sourcing, and enhanced communication with potential candidates.

 

  1. What are the advantages of automation in talent sourcing for Virtusa Corporation? In what ways has generative AI technology influenced and revolutionized human resources management and practices?

Virtusa benefits from automation in talent sourcing in various ways. This includes accelerating candidate screening, mitigating manual biases, and elevating the overall quality of candidates. For instance, Virtusa’s AI-enabled assessment platforms have led to the swift identification of top-notch talent, significantly streamlining the selection process.

The advent of generative AI technology has brought a transformative impact on human resources management. It automates mundane tasks, refines candidate profiling, and generates valuable insights through data analytics. As a result, HR teams can redirect their efforts towards strategic decision-making and creating a more personalized and engaging candidate experience.

                                                                                                                     

  1. How does Virtusa India ensure its hiring practices align with global standards? Are there any challenges in maintaining this alignment?

Our commitment to upholding company-wide policies and guidelines drives our HR team to work closely with global counterparts, ensuring uniformity in our recruitment practices. Nevertheless, we recognize that maintaining alignment can be challenging, given the regional disparities and diverse talent requirements in various markets.

 

  1. With the current state of global economy, how is Virtusa Corporation preparing itself when it comes to any new recruitment for 2023-24

Virtusa Corporation is strategically positioned for upcoming recruitment in 2023-24. Our commitment lies in utilizing advanced technologies and innovative methods to attract the finest talent. It involves the utilization of Phenom, an AI-powered platform, to enhance our talent discovery and matching capabilities. Additionally, we’ve incorporated Vericlick, an advanced voice and facial recognition tool, to elevate the quality of our hiring process. To build a robust talent pool, we have launched targeted social campaigns within relevant communities. Also, we have introduced a Hackathon-centered hiring model, hosting events like Neural Hack, Engineering Equity, and collaborative hackathons with clients. These efforts underline our steadfast commitment to leading the way in recruitment, aligning our strategies with the ever-changing demands of the job market.

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