73% worry that the number of third-parties and internal resources involved in IoT service delivery chains will make it incredibly difficult to identify who is responsible when performance problems arise
52% say understanding the impact that IoT platform providers and network operators have on performance is a key challenge in managing user experience in IoT
75% are concerned that problems within the platform or network layer could be hidden from them by an IoT service provider; impacting the performance of their applications
70% worry that consumer and user expectations for faster, fault free experiences could soon increase beyond what IT teams are able to deliver
Mapping the rapidly growing IoT ecosystem as it expands (38%)