Press Release

GoTo Announces New Chief Marketing Officer, Peter Mahoney

Mahoney brings over three decades of leadership experience to GoTo, including former CMO role at multi-billion-dollar Nuance Communications


GoTo, the company making IT management, support, and business communications easy with flagship products GoTo ResolveRescue, and GoTo Connect, today announced it has appointed Peter Mahoney to the role of chief marketing officer (CMO). He will report to CEO Paddy Srinivasan.

Mahoney joins GoTo with more than 35 years of experience as a marketing and product executive with experience as a CMO for startups through multi-billion-dollar public companies, including voice and AI leader Nuance Communications, Inc., where he worked for nearly 13 years. Mahoney founded and served as CEO of Plannuh, a venture-backed software company providing the first AI-driven platform to automate marketing leadership. The Boston-area-based executive is also an active board member, angel investor, advisor, and author.

“When we set out to find a new CMO to bring GoTo’s marketing efforts into the next growth phase, Peter was a clear match,” says Srinivasan, CEO of GoTo. “His extensive expertise and passion for developing and optimizing marketing plans, coaching marketers, executives, and early career leaders makes him extremely well-positioned to drive demand for our suite of products around the globe. Partnering with sales, product, and support teams, Peter will play a vital role in optimizing, personalizing, and enhancing the end-to-end experience for our customers to unlock the potential of GoTo’s portfolio of remote management, support, and business communications tools.”

Mahoney joins the GoTo team on the heels of the company’s rebrand in 2022, a new tri-annual product innovation release cadence, and the appointment of a new Chief People and Chief Security and Information Officer. He will lead the nearly 200 GoTo marketers, including Customer Marketing, Partner Marketing, IT Solutions Group Marketing, Unified Communications & Collaboration Marketing, Marketing Operations, Digital Marketing, Brand & Creative, and Corporate Communications.

“I am thrilled to join GoTo and look forward to partnering with GoGetters around the world,” says Peter Mahoney, CMO of GoTo. “I’ve always been impressed by this company and its vital role in solving some of today’s most critical remote support and communication needs. Together with strong go-to-market models, diverse talent, and a tremendous opportunity for scale and growth, GoTo is a dream role for an operational marketing executive. I look forward to working with the team to unlock the next gear of growth.”

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About GoTo

GoTo, the company making IT easy, anywhere, with remote management and support and business communication software unified with one admin solution. GoTo’s portfolio, which includes GoTo ResolveRescueGoTo Connect, and more, helps securely support and connect businesses to what’s most important: their teams and customers. GoTo’s 20 years of experience and dedication to robust security, including zero trust authentication, powers more than 1 billion remote support sessions and over 1 million customers with easy-to-use, built-for-IT solutions that save businesses time and money. With more than $1 billion in annual revenue, the remote-centric company’s physical headquarters is in Boston, Massachusetts, with additional offices and more than three thousand home offices across North America, South America, Europe, Asia, and Australia.

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