Press Release

iThink Logistics onboards onto ONDC Network to strengthen its reach to SMEs and MSMEs”

  • This integration will solidify logistics capabilities for small and medium-sized enterprises, unlocking bigger avenues for market expansion, reducing dependence on established marketplaces, and enhancing autonomy
  • iThink’s AI-powered courier aggregation introduces competitive shipping rates on ONDC Network, offering SMEs and MSMEs cost-effective shipping options for improved competitiveness

iThink Logistics, one of India’s leading shipping platforms has onboarded onto Open Network for Digital Commerce (ONDC). The move underlines iThink logistics commitment towards local businesses and small e-commerce sellers by ensuring accessible logistics support in the largely evolving digital landscape.

iThink Logistics going live on the ONDC Network unfolds advantages for small and medium-sized enterprises (SMEs) and micro, small, and medium enterprises (MSMEs) in the Indian e-commerce landscape.

Businesses leveraging the Open Network can seamlessly unlock a broader market reach beyond their established territories, providing SMEs and MSMEs access to a vast customer base and enabling them to tap into new markets with broader audiences.

This newfound accessibility is coupled with enhanced autonomy, as dependence on established marketplaces minimizes. This empowers all kinds of businesses with greater control over crucial aspects such as brand identity, pricing strategies, and customer relationships.

Shireesh Joshi, CBO, ONDC shared, “Logistics is a critical component if you want to conduct your business digitally in the current ecommerce landscape. We welcome iThink Logistics on ONDC Network and we are confident that it will enhance delivery options for the small and medium sellers on the Network.”

“At iThink Logistics, our mission of revolutionizing e-commerce aligns perfectly with ONDC’s vision to create an inclusive and unbiased ecosystem for every e-commerce seller and retailer across India. As we join the ONDC Network, it signifies our dedication to democratizing business opportunities for SMEs and MSMEs, enabling them to transcend conventional limits. We are transforming the logistics landscape and fuelling the dreams of myriad entrepreneurs navigating the ever-evolving e-commerce ecosystem in India. Now with ONDC Network, our commitment to fostering an environment where businesses from every nook and corner of the country can thrive becomes stronger. We are proud as we contribute to this journey of creating a balanced and equitable retail ecosystem for all.” quoted Kuldeep Kunjadiya, Product Manager at iThink Logistics

iThink Logistics on ONDC will bring tangible benefits through competitive shipping rates facilitated by iThink Logistics AI-powered courier aggregation on the ONDC platform. This enables SMEs and MSMEs to benefit from cost-effective shipping solutions, saving shipping costs and enhancing overall competitiveness while getting the best TAT for shipments. This integration goes beyond transactional benefits, contributing to an improved customer experience through real-time shipment tracking and enhanced delivery visibility offered by iThink’s platform. This fosters customer trust and loyalty, essential elements for sustained business growth.

About ONDC

Incorporated on 31st December 2021, Open Network for Digital Commerce (ONDC), a Section 8 company, is an initiative of the Department for Promotion of Industry and Internal Trade (DPIIT), Ministry of Commerce, Government of India to create a facilitative model that revolutionizes digital commerce, giving greater thrust to penetration of retail e-commerce in India. ONDC is not an application, platform, intermediary, or software but a set of specifications designed to foster open, unbundled, and interoperable open Networks.

About iThink Logistics
iThink Logistics is an end-to-end shipping SAAS platform for D2C Brands that services 26,000+ pin codes in India and 180 countries. The company’s cutting-edge online portal can be linked with marketplaces or online stores through APIs (for importing orders) and has a built-in channel that connects with multiple renowned courier partners. Clients can also book parcel shipping services and print labels using the service. Additionally, the technology provides real-time shipment tracking updates. The most notable features that iThink Logistics provides are a patented 6-step NDR, an insightful dashboard, and a dedicated key account manager. The Mumbai-based company was conceived by industrious individuals with a far-sighted vision for the Indian e-commerce market and logistics ecosystem. Today, the company has 10,000+ satisfied customers, an impressive daily shipment volume of 35,000+shipments, a comprehensive reach to all parts of the country demonstrated by 26,000+ pin codes served, and the territorial coverage of 180 countries.