Press Release

Rackspace Technology’s FAIR™ Initiative Hits Milestone: 70% of Workforce Trained in Gen AI

Rackspace Technology, a leading global provider of managed cloud services, proudly announces a significant accomplishment in its ongoing commitment to workforce development. A remarkable 70% of Rackspace Technology employees, also known as “Rackers,” have successfully completed training on Gen AI, marking a crucial step in the company’s strategic evolution.

This achievement is part of Rackspace Technology’s overarching initiative, the Foundry for Generative AI by Rackspace (FAIR™). FAIR™ is a global unit of AI specialists dedicated to accelerating the sustainable adoption of Responsible AI solutions in businesses across various industries.

Rackspace Technology believes that the Gen AI training initiative will drive meaningful outcomes for customers while seamlessly integrating AI into the company’s operations. The program covered a comprehensive range of topics, including machine learning fundamentals, data analysis, and practical applications of artificial intelligence within the context of Rackspace Technology’s service offerings.

Rackers who completed the program demonstrated a deep understanding of how Gen AI can be applied to optimize infrastructure, enhance security protocols, and improve overall service delivery. The training initiative underscores Rackspace Technology’s commitment to staying at the forefront of technological advancements.

As Rackspace Technology continues to invest in the professional development of its workforce, the company remains dedicated to delivering unparalleled expertise and support to its clients in the ever-evolving digital landscape. The Gen AI training initiative aligns with Rackspace Technology’s vision of being a 100% AI-Ready company within the next 12 months.

“The world of technology is accelerating at an unprecedented pace, and artificial intelligence (AI) sits firmly at the forefront of this revolution. With FAIR, we are driving to be the AI leader in our industry – to do this, AI is no longer just an opportunity; it’s a necessity,” said Amar Maletira, Chief Executive Officer of Rackspace Technology. “As Rackers, we pride ourselves on our unyielding dedication to customer success, continuous learning, and adaptability. With FAIR Learn, we have the audacious goal of having the majority of our Rackers credentialed in the program. With this commitment, we are taking a bold step into the future, embracing AI, and driving innovation to shape the future of our company, customers, and the world at large.” Said Amar Maletira, CEO of Rackspace Technology

Rackspace Technology’s commitment to innovation and expertise continues to drive its leadership in the managed cloud services sector, offering clients cutting-edge solutions to meet their evolving business needs.