1000s of Online Sellers are Choosing EcoReturns to Reduce and Automate Festive Season Returns, with AI & ChatGPT
“EcoReturns is enabling 1000s of online sellers to reduce returns by 30% and save time and money spent on processing and managing returns.”
EcoReturns, an AI & ChatGPT-powered returns reduction and automation software, has been launched by Saara, a leading e-commerce solutions provider. With over a thousand sellers on board, the product is poised to help online sellers reduce returns by 30%, save 80% of operational costs, enhance the customer experience five fold, and reduce returns fraud by 20%.
EcoReturns ensures end-to-end automation of the returns and exchanges process, provides actionable insights from returns analytics, and increases profits through AI-powered growth tools. The product is designed to significantly save a big portion of revenue that goes into processing, management, and operations of returns and exchanges.
India’s e-commerce market is one of the fastest-growing globally, boasting over 100,000 online sellers and more than 400 million shoppers. However, the surge in sales also results in a surge in returns. High return rates not only affect sellers’ profits but also have environmental impacts. Additionally, many shoppers engage in returns fraud, further burdening sellers. Direct-to-consumer (D2C) sellers often face challenges with return and exchange processes, leading to customer dissatisfaction.
EcoReturns addresses these challenges and aims to equip brands with a set of AI-powered features, enabling them to thrive in a fast-growing market, saving time and additional operational costs. Automation saves time, AI-powered growth tools enhance profitability, ChatGPT ensures customer satisfaction and reduced returns contribute to sellers’ profits and environmental sustainability.
Inspired by a customer and seller-focused strategy, EcoReturns helps sellers increase profits and revenues while providing superior returns and exchange experience for customers. With the festive season approaching, many online sellers are choosing EcoReturns to automate, manage, and reduce returns.
“Beyond managing returns, EcoReturns is an AI-powered game-changer in the e-commerce landscape. It not only streamlines the return process but also actively reduces returns, fostering financial prosperity for businesses and promoting environmental sustainability,” says Sachin Garg, Founder and CEO of Saara.
To summarise, EcoReturns stands as a game-changer that not only simplifies the return process but also helps in reducing returns. This doesn’t just boost businesses financially; it also supports the environment. As online sellers gear up for the festive season, embracing EcoReturns can ensure higher profits, happier customers, and a greener e-commerce landscape. EcoReturns developed by Saara, is backed by renowned VC firms like 021 Capital, led by Binny Bansal, and 9Unicorns.
Source: PR Agency
