An AI-powered Software as a Service (SaaS) platform represents a cutting-edge technological solution that leverages artificial intelligence to deliver enhanced services and functionalities to users over the cloud. This innovative approach integrates AI algorithms, machine learning models, and advanced analytics to streamline and optimize various business processes, offering users unprecedented efficiency, scalability, and customization. Key features of such platforms often include intelligent automation, personalized user experiences, and the ability to continuously learn and improve over time.
SuperBot
SuperBot is an intelligent, AI-powered voice agent startup based out of Gurugram. It was started in 2018 and was founded by Mr.Sarvagya Mishra and Mr. Ankit Ruia. It is bridging the communication gap between organizations and their clients. The Co-founders envision a future where every local business or shop will be equipped to operate a full-fledged customer support center, notwithstanding any delays or lags in communication and the consequent loss of revenue.
Limechat
LimeChat was founded in 2020 amid a pandemic-induced surge in adoption of e-commerce in India. The chatbot offers conversational experiences to customers on platforms including WhatsApp and Facebook Messenger. Through a chat interface, the platform aims to deliver a personalized and engaging store-like buying experience to the brand’s customers. The startup is currently working with more than 25 direct-to-consumer brands across the fashion, beauty and cosmetics, and health and wellness verticals. LimeChat claims to enable its clients to increase conversion rates by 10x via its personalized automated conversational commerce platform.
Enthu.ai
Chandigarh based Enthu.AI enables contact centres coach their agents for improved outcomes. Enthu transcribes and analyzes every single customer conversation and derives actionable intelligence for faster and better agent performance. Enthu results in faster call QA, better coaching and feedback and improved agent performance. Their Salient Features: Monitor 100% calls, faster than ever – Enthu’s automated conversation intelligence surfaces the calls that need urgent attention.
Yellow.ai
Bengaluru based Yellow.ai (Yellow Messenger) is an enterprise AI channel for customer engagement. The proprietary technology enables seamless orchestration between bots, applications, and humans; enabling enterprise-ready implementation for managing HR, Sales and Marketing, Customer Support and ITSM Automation across industries. Yellow Messenger’s portfolio includes Telephony Smart Assistant, Chat Smart Assistant, WhatsApp for Business Automation and Omni-Channel Digital Assistant with an integrated engagement suite consisting of AI-enabled ticketing, notifications, user-management to drive enterprise adoption.
Source: PR Agency
