CXO BytesCCaaS powered by AI to transform Customer and Agent InteractionsRajdip Gupta2 years agoOctober 15, 2022Businesses are under continuous pressure to go beyond their conventional scope to deliver value. Among the key objectives that drive...
CloudCorner OfficeExpert OpinionThe Rise of Contact Center as a ServiceCXOtoday News Desk3 years agoOctober 21, 2021Here's a critical look at CCaaS capabilities in a customer-focused remote world