The Future of Outsourcing

Offshore outsourcing has traditionally meant allocating tasks such as customer service and sales support to a country where costs are much lower than in North America or Europe. The future of this industry is changing rapidly, however, as premium outsourcing providers in the Philippines, such as PITON-Global in Manila, take on much larger and complex business processes for companies all over the world. Some of these processes include sales and marketing, accounting, legal, HR, and even executive functions such as C-suite roles and responsibilities. Cost is a primary function of...