Case StudiesRupeek achieves the gold standard in stakeholder experience with SalesforceCXOtoday News Desk6 months agoIndian households are sitting on a treasure trove. They hold an estimated 25,000 tonnes of gold worth more than $1.4 trillion at...
Case StudiesMercedes-Benz Silver Arrows delivers high-value experiences with SalesforceCXOtoday News Desk7 months agoThe experience of buying - and owning - a premium luxury Mercedes is a memorable one. Mercedes-Benz Silver Arrows understand...
Case StudiesTLC DigiTech helps leading hotels better monetise their customers and build loyaltyCXOtoday News Desk7 months agoLong-term customer relationships are the foundation of growth and success in the hospitality industry. When Sudhir Gupta set up TLC...
InterviewsAekot’s Salesforce Journey: Navigating Challenges and Embracing the Future of CRM Solutions”CXOtoday News Desk7 months agoCXOToday has engaged in an exclusive interview with Anup Prakash, Cofounder of Aekot. 1 - How has the journey...
Case StudiesPidilite uses powerful apps to deepen contractor and customer bondsCXOtoday News Desk7 months agoBy building powerful apps on Salesforce, Pidilite is helping its contractors and influencers be more productive. And by automating sales...
SpecialsHow Generative AI will Transform Customer Experiences – and Why we must Prioritize Responsible InnovationCXOtoday News Desk8 months agoBy Arun Rangaraju Generative artificial intelligence (AI) is one of the most exciting technologies in decades, with an exponential adoption...
Press ReleaseVaronis Announces Salesforce Shield Integration for Unprecedented Data SecurityCXOtoday News Desk8 months agoIndustry-leading Data Security Platform adds Salesforce Shield integration to enhance its world-class Salesforce security solution Varonis Systems, Inc. (Nasdaq: VRNS), a...
Press ReleaseSalesforce Announces the New Einstein 1 Platform – Driving Productivity and Trusted Customer Experiences Powered by Data, AI, and CRMCXOtoday News Desk8 months agoNew Einstein 1 Data Cloud is now natively integrated with the Einstein 1 Platform, so customers can connect any data...
Press ReleaseSalesforce Launches Next Generation of Einstein, Bringing a Conversational AI Assistant to Every CRM Application and Customer ExperienceCXOtoday News Desk8 months agoEinstein Copilot is a new generative AI-powered conversational assistant for every Salesforce application, baked seamlessly into the fiow of work...
Press ReleaseCapgemini and Salesforce collaborate to enable a new era of generative AI powered customer experiencesCXOtoday News Desk8 months agoThe Generative AI for CX Foundry will help clients using Salesforce drive value across the customer lifecycle and deliver personalized...