CXO BytesSaaS in 2023: Gazing into the crystal ballPankaj Gupta2 years agoDecember 20, 2022As per CII research, the Indian SaaS market is expected to grow to 20-25bn by 2025, and it is very...
AICorner OfficeExpert OpinionOmnichannel Customer Experience – An Imperative For BusinessesPankaj Gupta3 years agoWe are in the midst of a rapidly evolving era, and it would always be about creating great customer experiences!
Corner OfficeExpert OpinionNewsletterRedefining Customer Experience: Transitioning from Voice to VideoPankaj Gupta4 years agoFebruary 15, 2021Video has successfully taken the lead over voice or SMS, and that is evident in the current turbulent times of Covid-19, says Pankaj Gupta is CEO & Founder, EnableX.io.