Interviews

Our key focus is helping enterprises deliver a holistic digital experience

In a conversation with Dr. Jai Ganesh, Chief Product Officer at HARMAN Digital Transformation Solutions shared valuable insight on their DTS Business

 

  1. How does HARMAN Digital Transformation Solutions differ from competitors in your space?

At HARMAN Digital Transformation Solutions, we have a team of over 7,000 experts who work with clients from more than 45 offices across 12 countries. What sets us apart is not only the size of our team, but also their extensive experience and unique credentials.

Our approach to creating technology solutions is not limited to developing hardware or software in isolation, but rather blending our expertise across physical, digital, and industry domains, with a people-first design approach. This enables us to create solutions that transform the everyday experiences of our clients’ customers.

Our distinctiveness stems from the breadth of solutions we offer, our design-lead approach, our people, and the intellectual property we have created and offer across hardware and software capabilities. Our team’s legacy experience, combined with a deep understanding of cutting-edge technology with a focus on user experience is a unique combination that sets us apart in the industry.

 

2. What are some of your recent successful customer solutions?

We’ve had the pleasure of working with a range of clients across industries and have provided unique solutions tailored to their specific needs. For example, we recently partnered with a global pioneer in Pharmaceuticals and Diagnostics to create a positive impact for neurodivergent persons and their families.

Also, HARMAN showcased several innovative solutions at HARMAN EXPLORE during CES 2023 that distinguish themselves from other similar offerings in the market. –

DefenSight

  • DefenSight is a cybersecurity platform that utilizes artificial intelligence and machine learning technologies to continuously monitor enterprise IT systems for compliance with security policies.
  • By combining internal systems data with external threat data, the platform quickly and accurately identifies the most vulnerable systems. This innovative approach reduces the time, cost, and complexity required to remediate enterprise vulnerabilities.

Intelligent Healthcare Platform

  • The Intelligent Healthcare Platform is tailored to assist healthcare and life sciences enterprises in offering customer-centric services by securely and cost-effectively transforming their data, analytics, intelligence, and governance functions in a privacy-preserving manner.
  • The platform is future-proof, meaning it can meet current demands while continuously evolving to adapt to new digital experiences in the future.

IoT in a Box

  • IOT in a BOX is a platform that simplifies the implementation and onboarding of smart devices for enterprises through a guided wizard approach.
  • With this platform, enterprises can easily configure their devices and connect them to cloud platforms to transmit telemetry data, thereby enabling them to incorporate IoT technology into their operations.

HARMAN Cloud Hub

  • Cloud Hub is a Cloud Management platform that is both agile and extensible, featuring a self-service catalog for automated provisioning of various custom-built cloud images for end-users.
  • With this platform, enterprises can exercise control over costs by defining the operation time window and flexibility to modify instances based on utilization. Cloud Hub also provides visibility into the current environment and assets across all regions and project costs performance.
  • Furthermore, this platform can optimize resources while maintaining engagement and interactivity with project teams through gamification and reporting on cloud asset usage.

HARMAN 5G Lab

  • The HARMAN 5G lab provides device features and functional testing for both 4G and 5G (Sub-6 and mmWave) frequencies, as well as AT&T 10776 certification.
  • This lab also offers an end-to-end 5G private network solution that includes Samsung RAN and Core, as well as the HARMAN connectivity management platform for both consumer and M2M devices. Additionally, the lab features AI/analytics-driven use cases.

 

3. Going ahead in 2023, what is your focus?

In 2023, our key area of focus will be helping enterprises deliver a holistic digital experience for their customers. We are well-equipped to help our global clients manage the convergence of digital, cross channel user experience, cloud, mobility, insightful data, and internet-of-things backed by scalable underlying IT platforms.

While we serve across industries and businesses, healthcare, communications, industrial, retail, software, and hospitality will be our key strategic focus areas for 2023.  We continue to make significant investments in these areas.

In 2023 and beyond, we will continue creating path-breaking technology solutions that meet the evolving needs of businesses, whilst placing the end customer needs at the core.

 

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