Learnings from 2023 and trends in 2024
By Sameer Raje The past year marked the dawn of the era of AI. Organizations worldwide recognized the immense potential AI held for transforming employee engagement, enhancing customer experiences, and reshaping the future of modern work. Let’s reflect on the past year’s learnings: Navigating the AI revolution in the Business Landscape: Looking back at 2023, AI was expected to play a more important role in businesses. However, the enormous strides it has made in the year was not anticipated. Advancements in AI and natural language abilities empowered...