An Effective and Strategic Approach to Human Resource Management- By Dr Ashish Pinto, Chief Human Resources Officer at Nesco Limited
CXOToday has engaged in an exclusive interview with Dr Ashish Pinto, Chief Human Resources Officer at Nesco Limited
-In a remote and hybrid work model, how can you encourage positive behavior and uphold standards among employees?
Encouraging positive behavior and upholding standards among employees in a remote and hybrid work model can be challenging, but it’s essential to maintain productivity, teamwork, and a positive work environment. To achieve this, leaders need to implement effective strategies that help employees stay connected, engaged, and motivated.
First, leaders should establish clear expectations for their team, including deadlines, communication methods, and performance standards. Regular communication with employees is also crucial to keep everyone on the same page, provide feedback, and address concerns. Leaders should also model positive behavior and recognize and reward employees who exhibit good behavior or exceed expectations. This however needs to be done instantly and consistently so as to maintain and up the positive vibe.
Providing ongoing training and development opportunities can also help employees feel valued and motivated to perform their best. Finally, fostering a positive company culture that values collaboration, innovation, and respect can help create a supportive work environment that employees enjoy being a part of. Overall, a combination of effective communication, clear expectations, supportive leadership, and a positive culture can encourage positive behavior and uphold standards in a remote and hybrid work model.
-From the Human Resources division of an organization, what are employees seeking or anticipating?
The HR function is evolving, with the changing ways of business. The employees look forward to connecting with HR personnel on a professional as well as personal level which includes understanding their needs and aspirations and then build a vibrant and motivating environment . HR must strive to bring the best out of each employee by creating the right HR processes from employee engagement, learning and development, performance management, hiring and retention, compensation and benefits and so on. Empowering and enabling the employee and aligning the employees’ goals with the organizational goals is the most important part of the HR job.
-Strategies to improve communication in an organization- How to establish a secure and welcoming atmosphere for employees to communicate about workplace concerns?
A successful company is built on good communication. With strong communication throughout the workplace, all members of the team know what they are working towards and how their work contributes to the company’s overall goal. Not only that, but good communication also builds trust, creates relationships and establishes a more productive environment. Having regular one to one interactions and conversations with employees, encouraging them to speak up if they are facing any challenges, holding weekly team meetings, sharing important news and company updates, recognizing each other’s strengths and weaknesses, offering feedbacks, and above all listening and addressing employee issues and concerns will encourage seamless communication in the workplace.
-What is the key to attracting and retaining employees?
Individuals want to work with a WINNING Organization in the Business Space. Simply put, in the competitive job market of today, employees prefer companies with good cultures, competitive pay and advancement opportunities. Becoming known as a business where employees want to work takes a strategic and long term approach. To attract and retain talent, hiring managers will need to meet the candidate’s hiring, onboarding and career expectations and Organizations will need to provide optimal perks, encourage and practice meaningful work-life balance initiatives and cater to career advancement opportunities.
Besides, activities like group yoga, sports initiatives, cultural and skill based engagement and intra-team social networking result in better camaraderie; providing welcome breaks to help associates unwind and rejuvenate themselves.
-Workplace trends that HR professionals should be aware of and act upon.
HR professionals should work towards elevating workplace diversity and adopting an inclusive company culture in its true sense, as it’s becoming an important trait an organization can adopt and demonstrate to build a valuable employee proposition. Not only does it empower employees but it also gives them a sense of safety and encourages them to contribute fully towards achieving their and the organization’s goals thus making the organization more competitive in the labor market.
– Providing flexible learning opportunities to skill, reskill and upskill professionals gives an organization an edge in a competitive business environment. It is one of the critical aspects of creating a positive employee experience.
-The Use of HR Tech has gained significant importance. Digital transformation is seeping its way across all aspects of human resources. AI in HR will take a center stage in all aspects of the HR function. Things like talent management softwares, chatbots, streamlined workflows, automated onboarding processes, will make the hiring and management process enhanced and easy.
Having said this, an intelligent business focused HR professional will always be wanted in any organization.
