Interviews

Nirvasa Healthcare: Harnessing AI and Digital Solutions to Revolutionize Primary Healthcare Access and Quality

CXOToday has engaged in an exclusive interview with Amitoz Singh, Founder & CEO, Nirvasa Healthcare

  1. How has Nirvasa Healthcare harnessed technology to transform the primary healthcare landscape, and what role has AI played in this process?

Ans. Since our inception in 2019, Nirvasa Healthcare has been at the forefront of technological innovation in the healthcare industry. We make it a point to stay updated with the latest technological trends in healthcare so that we can adapt quickly to improve our healthcare delivery. One of the technologies that we have harnessed is artificial intelligence. It has helped us identify the root cause of our patients’ health concerns more quickly and accurately. It has also allowed our doctors to do better diagnosis, design personalised treatment plans for each patient, and deliver better outcomes. With a strong team of over 200 doctors and healthcare experts across five top specialties and 23 major categories, we strive to provide each patient with comprehensive care. Today, we offer over 10,000 consultations daily through our platform, and the role of AI-powered digital innovations has been notable in streamlining it.

2. How has Nirvasa utilised digital healthcare solutions to bridge the gap and improve the accessibility and quality of healthcare services in remote regions?

Ans. Our team has been diligently utilising efficient digital healthcare solutions to improve the accessibility of quality healthcare products and services in remote areas. Nirvasa has helped patients take a self-assessment, seek doctor consultation, receive high-quality personalised treatment, receive door-step delivery of products, receive digital prescriptions, and receive on-going support from the comfort of their homes. Through these, we have helped patients suffering from chronic health conditions and those with limited access to quality healthcare solutions manage their symptoms remotely. At present, we aim to improve our healthcare delivery services to help those residing in remote areas seek timely consultations and ensure speedy diagnosis for better outcomes.

3. Can you elaborate on how AI is used to identify the root cause of health concerns and how it assists in designing personalised treatment plans for individuals?

Ans. At Nirvasa Healthcare, we use the power of artificial intelligence to identify the underlying causes of health concerns by analysing data from health assessments. Our AI-powered health assessments provide us with crucial information about our patients’ symptoms and medical history. This information helps us evaluate their condition better and understand the best approach for their diagnosis and treatment. Our doctors then use the information to design a more comprehensive and personalised healthcare treatment plan for them. This thorough approach helps us improve the effectiveness of our treatment and deliver comprehensive care.

4. What are some key strategies and technology-driven approaches that have been instrumental in achieving 100cr revenue?

Ans. I believe that our focus on delivering high-quality personalised treatments and a comprehensive holistic care approach has been instrumental in generating Rs. 100 crore in ARR. When we started in 2019, we decided to focus on making healthcare services accessible and affordable to millions of people. We knew that technology would be essential to achieving this goal, so we have focused on developing innovative solutions that can help us bridge the healthcare divide. Hence, our team has been proactively leveraging technology and integrating it with clinical expertise to deliver outcomes. We plan to expand our network of qualified doctors and healthcare experts and explore strategic partnerships to amplify our reach and serve more people in India and across the globe.

5. What are the future technology-focused plans and innovations that Nirvasa Healthcare envisions to further revolutionise the healthcare sector in India?

Ans. At Nirvasa Healthcare, we envision revolutionising the healthcare sector by tapping into the latest industry innovations. I believe that advancements in virtual healthcare, telemedicine, wearable health devices, and artificial intelligence will help the Nirvasa team ensure faster and more accurate diagnoses. We are committed to staying ahead of the curve in the healthcare industry by innovating our approaches to meet the evolving needs of our patients. We believe that by doing so, we can make top-quality healthcare accessible to all segments of society.

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