Rising Enterprise Demands Drive Adoption of AI-Based Solutions in Connectivity Space, Says Pramod Gummaraj, Founder and CEO of Aprecomm in an Exclusive Interview
- Can you explain how changing enterprise needs are driving the adoption of artificial intelligence in the connectivity space?
Changing enterprise needs are driving the adoption of artificial intelligence in the connectivity space in several ways. One of the main drivers is the increasing demand for high-quality, reliable, and secure connectivity services. Enterprises are relying heavily on digital channels for their operations, which put significant pressure on network service providers to deliver services that meet these expectations. AI-based solutions can help network service providers to optimize network performance, predict and prevent network downtime, and improve overall customer experience. Additionally, AI-based solutions enable network service providers to offer new value-added services to enterprises, such as network automation, network security and real-time analytics, all of which can help enterprises optimize their operations and achieve their business objectives.
- How can network intelligence be leveraged to optimize network performance and enhance customer experience?
Network intelligence can be leveraged to optimize network performance and enhance customer experience in several ways. For example, AI-based solutions can enable network service providers to proactively identify and address network issues before they impact the end-user experience, resulting in higher customer satisfaction and loyalty. Additionally, AI-based solutions can help network service providers to optimize network traffic, predict and prevent network downtime, and improve overall network performance. This, in turn, can help network service providers to reduce costs, increase operational efficiency, and deliver a better overall customer experience.
- How can network service providers develop new revenue streams using network intelligence?
Network service providers can develop new revenue streams using network intelligence by offering new value-added services to enterprises. For example, network service providers can offer network automation, intelligent security, and real-time analytics services to help enterprises optimize their operations and achieve their business objectives. Additionally, network service providers can use network intelligence to identify new market opportunities, such as emerging industries or geographic regions where there is a demand for connectivity services.
- What does the future of the telecom industry look like with the increasing adoption of AI-based solutions?
Networks are becoming more and more complex and managing these networks is complex due to ever growing demands. Telecom operators are looking at AI based solution which can automate this complex Network Management resulting in increasing adoption of AI-based solutions. AI is transforming the way network service providers deliver connectivity services, enabling them to optimize network performance and enhance customer experience. With the continued development of AI technology, we can expect to see even more innovative solutions in the connectivity space, including new applications for network automation, intelligent security, and real-time analytics.
- With Aprecomm entering key global markets, what are Aprecomm’s plans for the year 2023?
We have acquired over 20% of the market share in India and we would continue to increase our market share. We entered the global market last year by expanding our presence in Southeast Asia, Australia & New Zealand. In 2023, we are intending to expand our presence in the European and African markets. Aprecomm will continue to help network service providers optimize their networks, enhance customer experience, and develop new revenue streams by leveraging the power of AI technology. We are also entering the home IOT space enabling connectivity service providers to be able to drive revenue by offering value added service for their users. We are looking at collaborating with service providers to offer solutions needed for smart IoT home experience
