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In a digitally driven ecosystem, customers expect instant responses from service agents. Beyond 24/7 availability, they seek solutions to a...

The CX platform projects to achieve 100% revenue growth from the Indonesian market while also expanding its current client portfolio...

Kapture CX bridges the gap between customer expectations and their experience in the BFSI sector by facilitating the adoption of...

 Having witnessed remarkable growth in 2023, where the Indian banking sector recorded a staggering 31.57% year-on-year growth, speaks volumes for...

Within the ever-evolving world of retail, delivering eminent customer experience has always been paramount. However, over the past few years,...

In a significant move that promises to redefine customer experience in the consumer durables sector, HORIBA India, a subsidiary of...

CXOToday has engaged in an exclusive interview with Vikas Garg, CPO and Co-founder of Kapture CX Can you kindly share a...

With the launch of Kapture’s vertical-specific LLMs, the platform became a pioneer in revolutionising industry-specific customer interactions, anticipating 80% of...

Kapture, a leading SaaS-based Customer Experience (CX) platform has recently announced its strategic partnership with Aether Global, a distinguished technology...

·       Kapture CX raised $8 million in the previous year for its international expansion, mostly focused on the US energy retail...